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‎01-28-2021 10:49 AM

HP Recommended
Product: Envy 7155
Operating System: Microsoft Windows 10 (64-bit)

I am continually getting error 6201922A.  I have followed the recommended procedure three times -- unplugging for 60 seconds and plugging back in.  This does not resolve the error.

Category:
3 people had the same question
1 REPLY 1

‎02-10-2021 04:15 PM - edited ‎02-10-2021 04:16 PM

HP Recommended

@PGagne3

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to your printer?
  • Have you tried checking with a different ink cartridge?
  • Does the issue persist when you put the old ink cartridge back to your printer?

Replace low, empty or faulty ink cartridges on your printer.

Try updating the printer firmware and check if it helps.

Update the printer firmware using this link. Click Here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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