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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Envy Photo 7155 will not print barcodes or labels with barco...

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10-06-2019 01:10 PM
Can't print barcodes or labels with barcodes on my ENvy Photot 7155. It gives me I get the message "Something Went Wrong".
Is i me or the printer? Am I missing a setting? Is the printer capable of printing labels?
THanks for any help you can provide.
10-06-2019 03:30 PM
The printer likely cannot translate the data into anything it understands.
The best option is to save the item to the computer in the appropriate format for the file type and print the saved data.
For example
Create a Snip of the content on the screen and save the content as a .jpg file (image file).
Open the saved file in software for image / photo files
Print from that software
From Microsoft
Use Snipping Tool to capture screenshots
Firefox provides a "snip" feature -- you must have a Firefox account to use it.
and / or
Save the content into a PDF file on your computer
Open the saved PDF file in Adobe Reader DC
Print the PDF file as an image
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
- HINT: Watch out for and UNCHECK unwanted extra software
- Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.
Adobe Acrobat Reader Learn & Support
PDF - Print as Image
If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.
Open the offending PDF file in Adobe Reader DC > File > Print > Advanced >>
- Set the printer select the colors (Optional)
- Print the PDF file as an image
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms or "what the printer can do" (Specifications)
Additional "How-to" procedures
Search for additional solutions...
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP ENVY Photo 7155 All-in-One Printer
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