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HP Recommended
Pavilion 590 desktop
Microsoft Windows 10 (64-bit)

Can't print barcodes or labels with barcodes on my ENvy Photot 7155.  It gives me   I get the message "Something Went Wrong".

Is i me or the printer?  Am I missing a setting?  Is the printer capable of printing labels?

THanks for any help you can provide.

1 REPLY 1
HP Recommended

@rlrgbe 

 

The printer likely cannot translate the data into anything it understands.

 

The best option is to save the item to the computer in the appropriate format for the file type and print the saved data.

 

For example

Create a Snip of the content on the screen and save the content as a .jpg file (image file).

Open the saved file in software for image / photo files

Print from that software

 

From Microsoft

Use Snipping Tool to capture screenshots

 

Firefox provides a "snip" feature -- you must have a Firefox account to use it.

Firefox Screenshots

 

 

and / or

 

Save the content into a PDF file on your computer

Open the saved PDF file in Adobe Reader DC

Print the PDF file as an image

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT: Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

Adobe Acrobat Reader Learn & Support

 

PDF - Print as Image

 

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image.  Image printing does not require the printer software to translate file content.

 

Open the offending PDF file in Adobe Reader DC > File > Print > Advanced >>

  1. Set the printer select the colors (Optional)
  2. Print the PDF file as an image

 

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms or "what the printer can do" (Specifications)

Additional "How-to" procedures

Search for additional solutions...

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP ENVY Photo 7155 All-in-One Printer

 

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Dragon-Fur

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