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Code erreur qui ne part pas, sur fond bleu. Seul commande, éteindre ou allume.
Microsoft Windows 11

Bonsoir, 

j’ai une imprimante HP Officejet 9010, après un changement de cartouche jaune via "FranceToner" l’imprimante affiche l’erreur 01B3B8E6 sur fond bleu avec le logo « éteindre » au-dessus, seul commande possible « éteindre ou allume ».

Merci pour votre aide, c’est indispensable pour mon travail.

belle soirée 

Jérémy 

1 REPLY 1
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Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
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