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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Erreur 63.00.34

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10-12-2024 02:13 PM
Hi @ITM95009
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards
10-12-2024 03:10 PM
Which printer
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-13-2024 12:45 AM
Laser Scanner H sync error.
You can run the 110-0000 Scanner test from the service menu.
If the unit was working fine then likely the scanner is bad PN JC97-04010A
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.