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HP Recommended
HP 7410 office jet all in one
Microsoft Windows 7 (32-bit)

My HP 7410 officejet all in one printer has an error message 0x07a74dd6 and below that 1959: lib_barracuda.c

I have tried the partial reset but did not fix the problem.  I have pulled the ink cartridges and pushed back in.  Still did not fix problem.  Has anyone found a solution that actually work?

5 REPLIES 5
HP Recommended

Hi @37405

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

Saw your post and I understand that you are unable to print and getting an error.

 

Don’t worry, I’d love to help!

 

Follow the steps in the below link to resolve this issue.

 

http://hp.care/2fWHjtl

 

Please post your results, as I will be looking forward to hearing from you.

 

Good day!

 

Take care. Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hello The_Fossette! I worked for HP for 19+ years. It was a sad day when my department way laid off due to the Compaq merger in 2002. 😞

 

I am getting the exact error in the subject line above on the front window panel. I am also getting the following flashing lights: Exclamation point; On/Off under Print; and Auto answer. I cannot turn printer off or get into setup... it seems to be locked in this position. I did follow the same directions as your link with no success. I could only remove the tri-color cartidge... didn't want to force the black and white.

 

NOTE: I have not had a LAN line for a few years... so no connection there and have not had any real issues since. I am connected by USB to HP Pavilion Laptop.

 

I am at a loss at this point... hoping that I won't have to replace. 😞  Any thoughts?

 

Thanks much!

HP Recommended

@Kit58kat

 

 

Welcome to the HP Forums. I would be happy to help you with your  HP Officejet 7410 Printer. I understand that you are getting 0x07a74ddb error and you have already done some preliminary troubleshooting.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

Reset the printer to fix this issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

 

I hope this helps resolve this issue completely,

Regards,

Sandytechy20
I am an HP Employee

HP Recommended

I have exactly the same problem and also cannot connect the computer with the printer. CAN YOU PLS HELP ME?

Regards,

 Thijs

HP Recommended

Hi @Thijs49,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

Saw your post and I understand that you are unable to print and getting an error.

 

Don’t worry, I’d love to help!

 

Follow the steps in the below link to resolve this issue.

 

http://hp.care/2fWHjtl

 

Please post your results, as I will be looking forward to hearing from you.

 

Good day!

 

Take care. Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.