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Microsoft Windows 10 (64-bit)

Error 0x6100004a I know it's a cartridge error but the only answers I've found on here is, "someone will private message you". I'd like one of those.

3 REPLIES 3
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@Erie_Aaron

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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IMG_20190410_132955.jpgIMG_20190410_133000.jpg

 

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@Erie_Aaron

 

Refer this HP document for the steps to fix this issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

my testing
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