Error 1935 when installing HP Printer Software

[ArnoldWONG]

Error 1935 when installing HP Printer Software (PS_AIO_06_B209a-m_140_408-5) for HP Photosmart Plus B209a-m on Windows 10 in a Toshiba Z20t-B laptop.

[KrazyToad]

@ArnoldWONG

Welcome to HP Support Community

Please uninstall the printer driver from root level and download the Full Feature Software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Keep me posted how it goes

Thank you and have a great day 😊

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[SofiaML]

Hi community!

The information in the following link may also help:

FIX: An installation may fail with error 1935

SofiaML
HP Support Community