-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
11-23-2024 03:37 PM
Hi @dpepsi703,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand the HP ENVY 6065e All-in-One Printer showing "HP6055e Error 3" typically refers to a hardware or internal error that may require troubleshooting to resolve. Here are steps to try and fix it:
1. Restart the Printer
- Turn off the printer and unplug it from the power source.
- Wait for about 30 seconds, then plug it back in and turn it on.
- Sometimes a reset can clear temporary errors.
2. Check for Paper Jams
- Open the printer's paper tray and inspect the printer for any paper jams.
- Ensure there are no small pieces of paper stuck inside the printer that could be causing the error.
3. Check Ink Cartridges
- Remove and reinsert the ink cartridges to ensure they are properly seated.
- If the cartridges appear to be damaged or low, consider replacing them.
4. Update Printer Firmware Update the firmware on an HP printer
- Go to the HP Support website and check if there are any available firmware updates for the printer.
- If so, download and install the latest version.
5. Reconnect Printer to the Network
- If you're using a wireless connection, ensure that the printer is properly connected to your Wi-Fi network.
- You can use the HP Smart app or the printer's control panel to check and reconnect to the Wi-Fi.
6. Perform a Reset
- Reset the printer to its default settings via the printer's control panel:
- Navigate to Settings > Printer Maintenance > Restore Defaults.
Refer to this document: HP ENVY 6065e All-in-One Printer User manual
HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239 – HP Support.