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LaserJet enterprise Flow M880 MFP

Hello guys, I have 2 LaserJet M880 in the company I work,  one of them is throwing a 50.4F.00 error related to issues with Fuzzer. It recommend changing that part. So I installed Fuzzer from good printer to broken printer and still giving same error. I exchanged both Fuzzer to good printer and both fuzzers are ok, good printer work with both Fuzzers. Any ideas?

1 REPLY 1
HP Recommended

1.
Turn the printer off.
2.
Check the printer power source, and ensure that the power source meets printer requirements.NOTE:If the power source does not meet the power frequency requirements of 43 to 67Hz, the fuser temperature control does not work correctly and causes this error.
3.
If possible, connect the printer to an outlet where another printer is functioning correctly to check the power connection.
4.
Remove and reinstall the fuser, and ensure that it is seated correctly.CAUTION:The fuser might be hot.
5.
Update the firmware to the latest version using hp.com.
6.
Check the connector (J1901) between the fuser and the printer. If the connector is damaged, replace the fuser drive assembly and fuser power supply assembly.
Fuser drive assembly part number: RM1-9606-010CN
Fuser power supply assembly (110V) part number: RL1-4005-000CN
Fuser power supply assembly (220V) part number: RL2-0263-000CN
If fuser power supply assembly (220V) part number RL2-0263-000CN is not available, use RL1-4005-000CN.
7.
Reconnect the connectors (J303 and J305) on the fuser control PCA and connector (J107) on the DC controller PCA.

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