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12-17-2022 03:31 AM
Product: HP Colorjet CM1312nfi
Operating System: Microsoft Windows 10 (64-bit)
I turned on the printer. I performed a cleaning setting. I tried to copy something and after a while it showed on the screen error 59.c0. As it asks to do, i restarted the device, but still nothing working. What can i do?
1 REPLY 1
12-17-2022 05:20 AM
Hello,
59 error could be a bad motor or Developer motor rotation error.
Remove all toner, power cycle the printer, and re-install one at a time, closing the access door each time before inserting another.
See if one of the supplies seems to trigger the error.
Regards,
Jabzi

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Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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