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HP Recommended
I tried power cycling the printer, router even the PC but no avail. At this point what are my options?
HP Recommended
Hi,
Thanks for using the HP Support Community.
Please refer to this resource for the solution fix:
https://www.youtube.com/watch?v=dZLXyoL4fjo
After getting back to the ready state, please update the Firmware:
For more resources on the printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPjS-U7XYLfz_ucVNdsrCB10
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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