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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-30-2024 08:46 AM - edited ‎05-30-2024 09:00 AM

HP Recommended

image_6209779.JPGError code 79 is displayed on the screen and the amber/orange light is flashing. Cant get the printer to go online.  There seems to be a firmware update with a relesease date of May 8, 2024 but that file cant be found. 

I tried power cycling the printer, router even the PC but no avail. At this point what are my options?

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1 person had the same question
1 REPLY 1

‎05-31-2024 10:20 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please refer to this resource for the solution fix:

https://www.youtube.com/watch?v=dZLXyoL4fjo

 

After getting back to the ready state, please update the Firmware:

https://support.hp.com/us-en/drivers/swdetails/hp-laserjet-mfp-m232-m237-printer-series/model/308366...

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjS-U7XYLfz_ucVNdsrCB10

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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