• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-06-2021 02:48 AM

HP Recommended
Product: LaserJet Enterprise M630

Hi there. I had this issue with my printer:

 

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Ram-Test-stuck-on-LaserJet-...

 

So I ordered a replacement formatter board, Put it in and it asked me to update the firmware on the disk drive. 

So I formatted the SSD drive and tried to download the firmware again. However now it gives me this error:

Download Error 
Unsupported Bundle

Error: 99.02.28

Press OK

 

I can't find any mention of 99.02.28 anywhere. 

Could it be that I need to load US firmware instead of UK or something to do with region? Any advice would be welcome!

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2021 03:10 AM

HP Recommended

Wow so I downloaded the US version (which looks exactly the same), and I also this time made sure to include the MD5 Checksum file (which i had not included before. Now it loaded the firmware without that error. So either it needed a different region or it needed the Checksum file. 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-06-2021 03:10 AM

HP Recommended

Wow so I downloaded the US version (which looks exactly the same), and I also this time made sure to include the MD5 Checksum file (which i had not included before. Now it loaded the firmware without that error. So either it needed a different region or it needed the Checksum file. 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.