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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP ENVY Photo 7155 All-in-One Printer

I have an Envy 7155 printer. What does a blinking blue screen error message mean when there is a code of B3D52BEB (and a crude power button image)? 

 

I have tried unplugging the printer and turning power off and on. Sometimes, the printer is momentarily functional and I can send a print job to it successfully. Then the error returns. Most of the time, the error returns immediately.  

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