Error Code 03 31 1F F4 4d dd d6 on Photosmart 5160

[Teide]

Photosmart D5160 worked OK when laid up 3 years ago, now powers up but initialises with Red light on solid and Error Code 03 31 1F F4 4d dd d6 showing in display.

Have tried a Hard Reset but it never gets beyond this and never attempts to feed paper.

[Kumar0307]

@Teide, Welcome to the HP Support Community! I’m here to help.

I understand the printer is stuck on the initialization screen. A factory reset is not possible in this scenario.

Check if you can bypass this message to access the home screen of the printer.

Reset the printer (Skip if tried)

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Reinsert the ink cartridges.

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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