Error Code 0x00829098

[Dave_581]

Hi! I am trying to connect this HP Officejet 5258 to mycomputer. There is an Error Code 0x00829098 HW WATCHDOG C. I followed the steps to reboot it but it still doesn't work. Anyone have any ideas please?! Thank you!

[A_Gayathri]

Hi @Dix23,

Welcome to the HP Support Community

I understand you are facing an issue with your HP OfficeJet 5258 All-In-One Printer Error Code 0x00829098. Not to worry I will help you to get a resolution to resolve the issue.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Try the steps recommended below.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

Reseat the printhead up to three times

Sometimes error messages persist after inserting the printhead. To clear any error messages, reseat the printhead by repeating all steps in this solution up to three times.

Refer to this article to further troubleshoot print head issues with your printer. Click Here

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Dave_581]

Hi I tried this method twice and the error code popped back up right away. No help,but thanks for offering!  Guess I'll have to buy a new printer ugh.

[A_Gayathri]

@Dave_581,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!