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‎04-28-2024 07:03 AM

HP Recommended

Error Code: 0x61000048 , did all the trouble shooting many times , shut it down for 24 hours ,NOTHING !!!!   

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2 people had the same question
1 REPLY 1

‎04-29-2024 10:37 AM

HP Recommended

Hi @ericstjean71,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer that has an error code.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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