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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error Code EE - with 3 flashing lights

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02-24-2022 12:35 PM
Hi,
I was in the middle of printing something and the printer just stopped and an error code EE appeared and three flashing lights. I have tried all of the recommendations such as turning off, unplugging, restarting, checking cartilages, removing paper etc and nothing has worked.
Please provide some help as I have ran out of ideas and there is no recommendations for what to do with an Error Code EE problem.
Thanks
02-28-2022 06:37 PM - last edited on 08-16-2023 07:43 AM by SofiaML
Welcome to the HP support community.
I understand that you are getting E3 error, I am glad to assist you.
Check for obstructions in the carriage path
Make sure the carriage path is not blocked.
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With the printer on, disconnect the power cord from the rear of the printer.
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If your printer has a battery, remove the battery.
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Open the door to access the carriage inside of the printer.
Examples of carriage access doors
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Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.
Example of a printer with debris in the carriage path
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If the carriage on your printer has a latch, make sure it is closed.
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Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.
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Close the carriage access door.
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Reconnect the power cord to the rear of the printer, and then turn the printer on.
Reset the printer
An error might continue to display after the jam is cleared. To clear the error state, reset the printer, connecting the power cord directly to a wall outlet to make sure the power source is stable and prevent more carriage jams.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several other.
Cheers.
Sandytechy20
I am an HP Employee