Error Code OXB3DOFA2B

AlexR85 · ‎01-17-2022

I Have a HP Envy 5055 and this code flashes after about 2 minutes. It will allow me to do 1 print job or so after unplugging and re plugging in the unit. Then this starts to flash and it will not print. Quite the process just to print one document. Any suggestions?

GOLD_MASTER · ‎01-17-2022

Hello @AlexR85 .
Update the printer firmware and you can download the update for either Windows or Mac Os from the following link:
https://support.hp.com/mx-es/drivers/selfservice/hp-envy-5000-all-in-one-printer-series/14095644/mod...

Eliminate the error by resetting the printer without the ink cartridges.

Open the cartridge access door or cover.
If the carriage moves toward the center of the printer, continue with these steps.
If the carriage does not move toward the center of the printer, close the access door or cover. Disconnect the power cord from the printer and the power supply, wait 60 seconds, and then reconnect the power cord to the printer and to a wall outlet. Turn on the printer and then continue with these steps.
Remove the cartridges.
With the printer on, disconnect the power cord from the printer.
Disconnect the power cord from the power supply.
Wait 60 seconds.
Plug the power cord back into the wall outlet and into the printer.
NOTE: HP recommends that you plug the printer directly into a wall outlet.
Turn on the printer.
Reinsert the cartridges, and then close the cartridge access door or cover.
Follow the steps to align the printer if prompted.

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