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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error Code OXB81 AOC18

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03-05-2025 03:39 PM
Is anyone familiar with this error code?
Solved! Go to Solution.
Accepted Solutions
03-09-2025 07:13 AM
@Matt4444, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding an error code!
We're thrilled to have the opportunity to assist you and provide a solution.
The error code 'OXB81AOC18' on your HP ENVY Photo 6255 All-in-One Printer indicates a system error that can often be resolved by performing a reset. Please follow these steps:
Remove the ink cartridges:
- Turn on the printer and wait until it is idle and silent.
- Open the ink cartridge access door and remove all ink cartridges.
Power cycle the printer:
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet and then into the rear of the printer.
- Turn on the printer if it does not automatically power on.
Reinstall the ink cartridges:
- Once the printer is idle, reinsert the ink cartridges into their respective slots.
- Close the ink cartridge access door.
Print a calibration page:
- If prompted, follow the on-screen instructions to print a calibration page.
I hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee
03-09-2025 07:13 AM
@Matt4444, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding an error code!
We're thrilled to have the opportunity to assist you and provide a solution.
The error code 'OXB81AOC18' on your HP ENVY Photo 6255 All-in-One Printer indicates a system error that can often be resolved by performing a reset. Please follow these steps:
Remove the ink cartridges:
- Turn on the printer and wait until it is idle and silent.
- Open the ink cartridge access door and remove all ink cartridges.
Power cycle the printer:
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet and then into the rear of the printer.
- Turn on the printer if it does not automatically power on.
Reinstall the ink cartridges:
- Once the printer is idle, reinsert the ink cartridges into their respective slots.
- Close the ink cartridge access door.
Print a calibration page:
- If prompted, follow the on-screen instructions to print a calibration page.
I hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee