Error Code OXB820ED5C

[Hrafn]

Error code OXB820ED5C on printer control panel. Does not respond to Home button.

[Jay_G24 · Accepted solution]

Hi @Hrafn,

I'd like to help!

I understand you are receiving an "OXB820ED5C" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

To restore the printer to the original factory defaults

1. From the printer control panel, from the Home screen, select Setup, and then press OK.

2. Select Tools, and then press OK.

3. Select Restore, and then press OK.

4. A warning message appears which indicates all configured settings will be deleted and the original factory settings will be restored. Press the OK button to continue.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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