Error Code

[Larry051085]

Hello.

I have a HP Officejet 4635 and keep receiving the error code 0XB8000530. I've taken the plug and tried a reset with no luck. Could you please help? Thanks in advance.

- Larry

[Kumar0307]

Hi @Larry051085

Welcome to the HP Support Community. I'd be happy to assist you.

I understand you are not able to print due to this error. Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Make sure there are no jams inside the printer. Check if the print carriage is moving freely.

Refer to the steps mentioned in this document.

Reinsert the ink cartridges.

For more info on resolving 0x errors, kindly refer to this document.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Larry051085]

Thanks for the reply. Unfortunately, my ink cartridges aren't moving and I'm still receiving an error code. Could you help with this? Thanks in advance.

[Kumar0307]

@Larry051085, that's unfortunate.

This seems like a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. 

Keep me posted for any other assistance.