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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error c4EBA341

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05-02-2020 02:35 PM - edited 05-02-2020 02:38 PM
Printer screen is color blue and shows error message "C4EBA341" and all other lights are flashing.
Ink cartridges can’t be removed because the carriage fails to move. Unplugging and plugging power does not solve the problem.
This error came up after I turned off the printer while it was cancelling a wireless printing.
05-04-2020 05:01 PM
Welcome to HP support community.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee