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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code 0XB3D6EBEB

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10-17-2021 04:04 PM
Hello there
5mn after starting the printer, every single lamp goes flashing & I get the « error code 0XB3D6EBEB » message … and then I am stuck !
The only solution is to switch everything off, start again … and get my printer to happily function for the next 5 mn … then here we go again.
Any tips how to solve this issue ??
many thanks !
10-20-2021 07:06 AM
Welcome to the HP Support Community.
Try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
10-27-2021 11:33 AM
I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a nice day and stay safe!:)
I am an HP Employee