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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Keep saying there's a paper jam when there's not. I've tried all the suggested solutions and then noticed a pool of ink that leaked & my ink levels say empty. I just replaced the ink after notifying Instant Ink because they didn't receive the update when my ink was low. This paper jam error happened about 50% of the time but after replacing the cartridges it will now fail to print and give error 100% of the time! Nobody seems to have a fix for this and hp won't even give me a phone number to call to get replacement parts because it's not under warranty. So now I can't even buy anything from them??? It's basically forcing out-of-warranty customers to buy a new printer that is anything other than hp! That shows how smart their "Smart App" is!!!
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