-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code 0x6100004a

Create an account on the HP Community to personalize your profile and ask a question
07-31-2021 05:16 PM
My printer says “Printer Failure 0x6100004a”
i have done all the steps available and nothing works. I replaced the cartridges, cleaned the vents, restarted my printer, cleared all paper jam and it still won’t let me print saying there is a “printer failure”
move only had it for ONE year and it already failed me. This is the second printer I’ve had to buy because the first one (exact same printer) broke down on me too after just 7 months… HP is so unreliable.. you guys should have longer warranty periods!!
i don’t know what to do.. ima end up switching to a different company because HP has let me down real hard.
08-04-2021 08:37 AM
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee