Error code 0xc6fd0023

[Omarflah]

Hp 477 inkjet 

[Sneha_01]

Hi @Omarflah,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0xc6fd0023 on an HP 477 inkjet printer typically indicates a problem related to the ink system, often a failure within the printhead or the ink cartridges themselves. Here are some steps you can take to try and resolve the issue:

Restart the Printer: Sometimes a simple restart can clear error codes. Turn off the printer, wait about 60 seconds, and then turn it back on.

Check Ink Cartridges:

• Ensure that the ink cartridges are properly installed.
• Check if the ink cartridges are not empty and replace them if necessary.
• Clean the contacts on the ink cartridges as well as inside the printer where the cartridge is installed.

Clean the Printhead:

• Use the printer's built-in tool to clean the printhead. You can usually find this option in the printer's maintenance or tools menu.
• If the automatic cleaning doesn’t work, you might need to manually clean the printhead. Be cautious when doing this, as improper handling can damage the printhead.

Update Printer Firmware:

• Check if there’s an update available for your printer’s firmware. An outdated firmware can lead to issues with hardware performance. This can usually be done through the HP website or directly from the printer’s control panel, depending on your model.

Reset the Printer:

• Performing a factory reset on the printer can sometimes clear persistent error codes. Be aware that this will remove all settings and return the printer to its original state.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support