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‎09-02-2021 03:44 PM

HP Recommended
Product: Hp PageWide Pro 477dw

Hp PageWide Pro 477dw has error code

0xc6fd0313 could someone please help me solve this issue.

 

Category:
5 people had the same question
1 REPLY 1

‎09-03-2021 03:20 PM

HP Recommended

Hello,

 

Hope you are well, that error is most commonly related to a sensor inside the printer,  recommend to turn it off, unplug it and press the power button in the meantime the printer is off for around 20 secs, then reconnect and turn it on.

Please make sure its under normal temperature conditions, If printer has been stored below 5 deg C / 41 deg F, bring the printer to an environment greater than 15 deg C / 59 deg F and let it acclimate for 24 hours.

 

If issue persists, its recommended to have the printer serviced in one of our authorized service providers.  

ASP link!

 

Regards,

 

I am an HP employee
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