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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code 71.02.4A

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
02-27-2025 11:13 AM
@MJS75, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding an error code!
To assist you effectively, I need some additional information:
- Product Name/Model: What is the specific model of your HP printer?
- Connection: How is your printer connected (USB, Wireless, Network)?
- Operating System: What is the operating system you are using (Windows, macOS, etc.)?
- Recent Updates: Have you recently updated any device software or firmware?
Please provide these details so I can help you resolve the issue.
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee
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