Error code E6

[Trish2103]

I have an Envy 6032 & it’s showing E6, I’ve tried unplugging, switching off & back on with no joy, any idea what to do next? 

[Raj_05 · Accepted solution]

Hi @Trish2103,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E6 error code on an HP Envy 6032 printer typically indicates a general error or hardware issue. Here are some steps you can try to resolve it.

Restart the Printer

• Turn off the printer.
• Unplug the power cord from the printer and the wall outlet.
• Wait for about 60 seconds.
• Plug the power cord back in and turn on the printer.

Check for Paper Jams

• Open the printer’s access doors and check for any paper jams or obstructions. Remove any paper found carefully.
• Check the paper path, including the input and output trays.

Check Ink Cartridges

• Open the ink cartridge access door and ensure the cartridges are installed correctly.
• Remove and reinsert the cartridges to ensure they are seated properly.

Perform a Hard Reset

• With the printer on, disconnect the power cord from the back of the printer.
• Unplug the power cord from the wall outlet.
• Wait for 60 seconds.
• Plug the power cord back into the wall outlet and the printer.
• Turn the printer on.

Update Printer Firmware

• If you can get the printer online, check for any available firmware updates through the HP Smart app or the HP website.

Reset to Factory Settings

• If the problem persists, you can try resetting the printer to factory settings.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support