Error code: EBS00P0004

[bfilzen]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: error code: EBS00P0004 - HP Support Community - 8535299 

Reply:

I am also getting this error with Officejet 4500

[Nal_NR]

Hi @bfilzen,

Welcome to the HP Support Community. 

I'd like to help!

I understand that you are getting an EBS00P0004 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an Accepted solution so that it benefits several others.

[Nal_NR]

Hi @bfilzen,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @bfilzen,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

[nothanks1mgood]

HEY
could you send me the instructions as well for my HP OfficeJet 4500 G510n-z. Error Code: EBS00P0004.

Thank you

[Nal_NR]

Hi @nothanks1mgood,

Welcome to the HP Support Community

I understand you are getting an error message EBS00P0004 on your HP SMART App. Not to worry I will help you to get a resolution to resolve the issue.

Please follow the steps mentioned in this document: HP printers - 'We're sorry, something went wrong error

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @nothanks1mgood,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @bfilzen,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.