Error code: EBS00P0004

[DonB6]

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Original topic URL: error code: EBS00P0004 - HP Support Community - 8535299
Reply:

I am having the same issue, printer is a HP Envy 6400e.

Please send reset instructions

Thanks, DonB

[Rainbow23]

Hi @DonB6

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query, I will be glad to help you.

I see that you are getting Error code: EBS00P0004 on your HP Envy 6400e All-In-One Printer.

Please follow the steps listed below for product reset:

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on. Now check the control panel display.

You may also upgrade the firmware from this link.

I hope this helps.

Take care and have a good day.

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