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Microsoft Windows 11

HP Deskjet 2700 keeps coming up with Error Code EBS00P004 

5 REPLIES 5
HP Recommended

Hi @Stonymtnmann,

 

Welcome to the HP Support Community

 

I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Stonymtnmann,

 

Let us try these steps:

Note: Performing a reset will delete all settings on the printer.


To restore the printer to the original factory defaults

  • 1. Lift the cartridge access door to expose the cartridge area.
  • 2. While the cartridge access door is open, press and hold (the Power button) and Wireless button for three seconds.

 

Let me know how it goes

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Stonymtnmann,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
HP Recommended

Why do you send such instructions privately. Whats the point of the community. I have the same issue. Deskjet 2700 with error message EBS00P0004. Please HELP 

HP Recommended

 Used my computers help. After about 1/2 hour of trying everything we deduced that it is a flaw with the HP app. Got rid of the app and the problem is gone. 

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