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‎03-08-2020 08:33 AM

HP Recommended
Product: OfficeJet 4632
Operating System: macOS 10.13 High Sierra

Error Code OBX8000530  the ink rack rack is now moving

thx

1 REPLY 1

‎03-11-2020 02:36 AM

HP Recommended

Hi @James122979

 

Welcome to the HP Support Community. I'd be happy to assist you with the "0x.." error. 

 

Let's try these steps to reset the printer - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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