Error code OXB84E5BOC

[Gigibolocan]

 know anyone what is this?

[NonSequitur777]

@Gigibolocan,

Welcome to our HP Community forum!

The error code 0xB84E5B0C typically refers to a printer issue related to HP printers, often linked to the printer's hardware or software. While specific error codes like this can sometimes have different meanings depending on the printer model, common reasons for such errors include:

Possible Causes:

1. Firmware Issue:
   The printer’s firmware may need to be updated or reinstalled.

2. Software Conflict or Corruption:
   There could be a conflict with the printer driver or software on the computer, potentially caused by a recent update or installation.

3. Connection Problems:
   Issues with the connection (wired or wireless) to the printer might cause an error to appear. This could be related to network settings, cables, or Wi-Fi.

4. Printer Hardware Malfunction:
   The error could point to an internal hardware failure, such as a defective printhead, sensor, or motherboard.

Troubleshooting Steps:

1. Restart the Printer:
   Turn off the printer, wait 30 seconds, and then turn it back on. This can often resolve temporary glitches.

2. Check for Firmware Updates:
   Go to the HP website and check for any available firmware updates for your printer model. You can also update the firmware directly from the printer’s control panel or via HP Smart software.

3. Reinstall Printer Drivers and Software:
   Uninstall and reinstall the printer drivers from the HP website or through the printer's software package.

4. Check Connections:

   • If using a wired connection, check the USB or Ethernet cables.
   • If using Wi-Fi, ensure that the printer is properly connected to the correct network.

5. Reset the Printer (Factory Reset):
   If the error persists and no hardware issues are found, you may need to perform a factory reset on the printer. Check the user manual or HP support for instructions on how to do this.

6. Consult HP Support:
   If the error continues and you're unable to resolve it through the above steps, it may be a hardware issue. Contact HP Support for further assistance, especially if the printer is under warranty.

Let me know the exact model of your printer and I will see if I can provide more tailored troubleshooting advice if needed!

Kind Regards,

NonSequitur777