Error code OXB8DDOO55

[Marzena1965]

The error as above shows on the screen. I cannot print anything. 

[Sneha_01]

Hi @Marzena1965 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code OXB8DDOO55 typically appears on HP printers when there is an issue with the printer's system, such as a problem with the printer's internal software, connection issues, or even hardware faults.

Here are some troubleshooting steps you can follow to try to resolve the issue:

1. Restart the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 30 seconds to 1 minute to ensure the printer completely powers down.
• Plug it back in and turn the printer back on.
• Try printing again to see if the error is cleared.

2. Check for Paper Jams or Obstructions

• Open the printer's paper trays and any access doors.
• Look for paper jams, foreign objects, or any debris inside the printer that might be causing the error. If you find any, carefully remove it.
• After inspecting for jams, close all compartments and test printing again.

3. Check Printer Cartridges

• Make sure the ink/toner cartridges are properly installed. Sometimes, an improperly installed cartridge can cause errors.
• Remove and reseat the cartridges in their slots to ensure they are correctly in place.
• If your printer is showing an issue with ink levels or a cartridge, you may need to replace the cartridge.

I hope this helps.

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