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Why is my printer blinking with an error code blue screen a B8088524

1 REPLY 1
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@TommyM1, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Power Cycle the Printer

  • Turn off the printer using the power button.
  • Unplug it from the power source and wait for at least 30 seconds.
  • Plug it back in and turn the printer on again to see if the error clears.

Check Ink Cartridges

  • Open the printer’s ink cartridge access door.
  • Make sure the cartridges are installed correctly and securely. Remove and reinstall them to ensure they are seated properly.
  • Inspect the ink cartridges for any visible damage or leaks. Replace any damaged cartridges.

Check for Paper Jams

  • Look for any paper jams in the printer, especially around the ink cartridge area.
  • Carefully remove any stuck paper, taking care not to tear it inside the printer.

Perform a Printer Reset

  • If the power cycle didn’t help, reset the printer to restore it to default settings.
  • Refer to the printer’s manual for instructions on how to perform a factory reset. Typically, this can be done via the printer’s control panel or through the printer’s settings menu.

Update Printer Firmware

  • Ensure your printer’s firmware is up-to-date. Check HP’s official website for firmware updates for your specific printer model.
  • You can update firmware either via the printer's settings menu or using the HP Smart app on your computer or smartphone.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.