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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code on 5258 printer

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06-16-2023
11:32 AM
- last edited on
06-19-2023
07:05 AM
by
JessikaV
Got an error code of OXBA25C28 last night. Couldn't find any explanation of what is was and how to fix it. So I just unplugged it and plugged it back in and it seems to have cleared the error. Never had this happen before. Reason for it?
Solved! Go to Solution.
Accepted Solutions
06-18-2023 06:54 PM
Hi @PamHutch,
Welcome to the HP Support Community
I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a Semi full reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee
06-18-2023 06:54 PM
Hi @PamHutch,
Welcome to the HP Support Community
I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a Semi full reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee