Error code on Officejet 5258 0x00829098 HW WATCHDOG C

[Dave_581]

I bought a used like new officejet 5258. I plugged it into the outlet,then computer with USB. It comes up with Error Code 0x00829098 HW WATCHDOG C.  It on't let me turn it off or anything. Any ideas how to fix this? Thanks

[sandytechy20]

@Dave_581 

Welcome to the HP support community

I understand you are getting the error code 0X00829C98 HW WATCHDOG C, I am glad to assist you/
 

Have you attempted a hard reset of the printer?

• While you respond to that, here's what you need to do:
• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• NOTE:HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

Try to print. If the issue persists, continue to the next step.

• Perform a firmware upgrade for your printer, using the steps mentioned on this link: https://hp.care/2CLF9Zo
• Also, remove and reconnect the ink cartridges before you retry.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.