Error code on printer HP office jet 5255

[Dvlbunny]

Error code oxb8680646

[Raj_05]

Hi @Dvlbunny,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code "0XB8680646" on an HP Officejet 5255 printer typically indicates a hardware or firmware issue. Here are some steps you can try to resolve the error.

• Power Cycle the Printer: Turn off the printer, unplug it from the power source, wait for about 1-2 minutes, then plug it back in and turn it on. Sometimes, a simple power cycle can clear out temporary glitches.
• Update Firmware: Check if there's a firmware update available for your printer model on the HP website. If there is, download and install the latest firmware following the instructions provided.
• Reset the Printer: Resetting the printer to its factory settings may help resolve the issue. You can usually find the reset option in the printer's settings menu. Refer to your printer's manual for specific instructions on how to perform a reset.
• Check for Paper Jams: Open the printer's access door and check for any paper jams or obstructions inside the printer. Remove any jammed paper carefully.
• Inspect Ink Cartridges: Ensure that the ink cartridges are properly installed and are not empty. Replace any empty or faulty cartridges.
• Clean Printhead: If the printhead is accessible, you can try cleaning it using the printer's built-in cleaning utility or manually cleaning it with a lint-free cloth and distilled water.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support