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‎05-21-2023 03:49 PM - edited ‎05-22-2023 11:29 AM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

Today, I tried to use my printer to print a document and got a "Carriage Error" and my printer cartridge won't move.  I can't access my printer ink cartridges because they are stuck on the right side behind a solid piece of the housing.  I've looked for paper that might've gotten stuck, I removed the paper tray, reset the printer by unplugging waiting 60 seconds and plugging back in.  I used the printer yesterday without any problems.  I haven't changed my ink cartridges (I only new HP) nor added new paper recently.  

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