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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-17-2021 02:24 AM

HP Recommended
Product: Hp3520
Operating System: iOS

Haven’t used printer for awhile and now following code comes up 

81959FD5-0AAF-408B-9757-E261A24B5E2A.jpeg

 

Tags (2)
Category:
1 REPLY 1

‎11-23-2021 05:40 AM

HP Recommended

@Dan0983, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to use the printer due to this error. Let us try these steps:

 

Unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

If you are not able to bypass this error to access the home screen of the printer, we cannot perform a reset.

 

The 0xB error appears if there is a hardware issue. Check for a paper jam and make sure the print carriage is moving freely, refer to - Paper Jam Error

Check if the carriage is moving freely.

 

If the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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