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I have reset the printer and cleaned the cartridges connectors but it still will not work
@Deehkay, Welcome to the HP Support Community!
Does the error show which of ink cartridge is defective?
If not, insert one ink cartridge at a time and check for the error.
For now, kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge
If the error persists, please reach out to the HP Technical Support team in your region regarding the replacement options.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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KUMAR0307 I am an HP Employee
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