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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error message - Printer Validation Failed

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10-22-2022 07:23 PM
I've got an HP Envy 6055 printer that I've been using for over a year. It suddenly started giving me the error code Printer Validation Failed.
My computer recognizes it, and shows it is connected (with USB cord). I can scan on the printer and save it to the computer, I just can't print.
I am up to date on printer updates. I tried the Print and Scan Doctor, and it didn't help, I still get the error code.
Any recommendations? Thanks.
Solved! Go to Solution.
Accepted Solutions
11-05-2022 09:23 AM
Hi @PhxLK
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
I see that you are facing printing issues with your HP All-in-One Printer.
Please follow the steps listed below to uninstall and reinstall the drivers.
Step 1: Please follow the steps to uninstall the drivers from this link https://support.hp.com/us-en/document/ish_1980013-1980057-16
Step 2: Steps to remove printer driver files from Print Server Properties.
1. Open Settings.
2. Click on Devices.
3. Click on Printers & scanners.
4. Select the printer and click the Remove device button.
5. Click the Yes button to confirm.
Once you've completed the steps, the printer will be removed from your device.
Step 3: Download and install the drivers from this link
Let me know if this helps.
Take care and have a great day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
11-05-2022 09:23 AM
Hi @PhxLK
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
I see that you are facing printing issues with your HP All-in-One Printer.
Please follow the steps listed below to uninstall and reinstall the drivers.
Step 1: Please follow the steps to uninstall the drivers from this link https://support.hp.com/us-en/document/ish_1980013-1980057-16
Step 2: Steps to remove printer driver files from Print Server Properties.
1. Open Settings.
2. Click on Devices.
3. Click on Printers & scanners.
4. Select the printer and click the Remove device button.
5. Click the Yes button to confirm.
Once you've completed the steps, the printer will be removed from your device.
Step 3: Download and install the drivers from this link
Let me know if this helps.
Take care and have a great day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!