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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 9122e All-in-One Printer
Microsoft Windows 11

This morning my printer suddenly stopped working. I receive an error message saying: "Unable to print. Rendering failed. Print job unable to print. Please check if the printer driver is up-to-date and configured correctly." I checked for updates but there are no new updates. I would appreciate help with this problem. 

4 REPLIES 4
HP Recommended

I have the same problem, any help appreciated.

HP Recommended

Same thing here 😞 

HP Recommended

I had exactly the same issue after a windows update. I removed the printer via Windows Settings (bluetooth, then printer, then remove printer). I resarted the PC and reinstalled the printer via the bluetooth settings. Opened HP Smart then entered the pin when requested and the problem was solved.

HP Recommended

C1pry's method worked for me - I didn't even have to reboot

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