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‎09-06-2018 05:37 PM

HP Recommended
Product: HP 2510 All in One Printer
Operating System: Microsoft Windows 7 (64-bit)

At the moment I have an error message of user intervention required when attempting to print,I uninstalled and reinstalled the printer software and when I did a scan with the HP Scan and Print Doctor detected a driver conflict and highlighted a driver check,please advise on the steps I need to take in order to resolve this issue,thank you.

Gwendoline
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2018 10:42 PM

HP Recommended

Do you see the power light on and the pritner in ready state with no attention lights on its front panel or may you see any blinking light on the printer itself?

 

Can you successfully make a copy by pressing the Black or Color button on the printer?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎09-06-2018 10:42 PM

HP Recommended

Do you see the power light on and the pritner in ready state with no attention lights on its front panel or may you see any blinking light on the printer itself?

 

Can you successfully make a copy by pressing the Black or Color button on the printer?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
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