• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-15-2023 07:18 AM

HP Recommended
Product: HP Smart Tank 7605 All-in-One
Operating System: Microsoft Windows 11

I have an error message  "8AF30001" and flashing orange light.

The recommended reset does not work, as soon as it powers up same error msg and flashing lights

How do I reset the printer to complete the software upgrade?

Any advice most welcome.

Category:
1 person had the same question
3 REPLIES 3

‎11-16-2023 11:44 AM

HP Recommended

Hi @RC83440,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎11-17-2023 12:20 AM

HP Recommended

Hi Irwin6,

Thank you for trying to help but all solutions did not work.

The printer is frozen in the set-up mode and cannot be accessed by Wi-Fi or cable.

As stated before, I have rebooted many times now but on powering up it soon goes into to error before a connection can be made.

Unless you can provide instructions on how to reset the printer, I think it needs to be reset in the factory.

Was this reply helpful? Yes No

‎11-20-2023 08:06 AM

HP Recommended

Hi Erwin,

Been unable to print for 5 days now on my recently purchased printer.

If no solution is available, is it possible to organise a replacement?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.