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HP ENVY 6020e

Just set up my new printer and as I switched it off all possible lights on it started flashing, please help 

1 REPLY 1
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@Paula207, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, do you have the blinking lights after you power OFF the printer?

To resolve the blinking lights issue, refer to - Blinking Lights and Error Codes

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

For assistance with first-time setup, click here

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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