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‎08-01-2023 01:44 PM

HP Recommended
Operating System: Other

Error OXB8663646

I have an Envy 5055 and am receiving this code

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2023 09:47 AM

HP Recommended

@PrincessPindy 

 

Welcome to the HP support community.

 

I understand that you are getting an OXB8663646 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎08-04-2023 09:47 AM

HP Recommended

@PrincessPindy 

 

Welcome to the HP support community.

 

I understand that you are getting an OXB8663646 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Tags (1)
Was this reply helpful? Yes No
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