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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Every time I switch on printer a test page is printed - how ...

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08-06-2020 03:40 AM
Though I'm using real HP ink, and I complete the alignment process (place test sheet on glass and the press copy button), still every time I turn the printer on again another test sheet is printed. Either I have to waste expensive ink, or waste electricity by leaving the printer switched on all the time. Is there way to stop printing that page every time the printer is switched on?
Solved! Go to Solution.
Accepted Solutions
08-08-2020 01:49 PM
@MaXiu I have a few steps to help resolve the issue, let's begin with:
Printing a new alignment page.
-
Load plain white paper in the input tray.
-
Adjust the paper width guides until they rest against the edges of the paper.
-
Print an alignment page.
-
Control panel (printers with menus): Open the Tools or Printer Maintenance menu, and then select the option to Align cartridges, Align printhead, or Print an Alignment Page.
-
HP Smart app (Windows 10, macOS, Android, iOS): In the app, click your printer, click Print Quality Tools, and then select the option to align the printheads or cartridges.
-
HP Printer Assistant (Windows): Click Maintain Your Printer, and then select the option to align the printheads or cartridges.
-
HP Utility (Mac): Click the option to align the printheads or cartridges.
-
-
If your printer has a scanner, follow the directions on the alignment page to scan it and complete the alignment.
If these tips do not resolve the error, continue to the next step.
Step 2: Reset the printer
Turning the printer off, and then on again might resolve an Alignment failed error message.
-
With the printer turned on, disconnect the power cord from the printer.
-
Unplug the power cord from the power source.
-
Wait 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If resetting the printer does not resolve the issue, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & Skip to Step 3 onward
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
08-08-2020 01:49 PM
@MaXiu I have a few steps to help resolve the issue, let's begin with:
Printing a new alignment page.
-
Load plain white paper in the input tray.
-
Adjust the paper width guides until they rest against the edges of the paper.
-
Print an alignment page.
-
Control panel (printers with menus): Open the Tools or Printer Maintenance menu, and then select the option to Align cartridges, Align printhead, or Print an Alignment Page.
-
HP Smart app (Windows 10, macOS, Android, iOS): In the app, click your printer, click Print Quality Tools, and then select the option to align the printheads or cartridges.
-
HP Printer Assistant (Windows): Click Maintain Your Printer, and then select the option to align the printheads or cartridges.
-
HP Utility (Mac): Click the option to align the printheads or cartridges.
-
-
If your printer has a scanner, follow the directions on the alignment page to scan it and complete the alignment.
If these tips do not resolve the error, continue to the next step.
Step 2: Reset the printer
Turning the printer off, and then on again might resolve an Alignment failed error message.
-
With the printer turned on, disconnect the power cord from the printer.
-
Unplug the power cord from the power source.
-
Wait 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If resetting the printer does not resolve the issue, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & Skip to Step 3 onward
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.