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‎01-02-2025 09:12 PM

HP Recommended

I have tried as many ways as I could find to try and fix this issue - my HP OfficeJet Pro 9010 is showing "Expired Certificate - Check the Printer for errors". I cannot print from webpages on my MacBook, but I can print from my phone that is connected to the printer. I have reset the printer and my computer many times. All updates were already done prior to this issue, and I have checked that they are still up to date. I have deleted and re-added the printer. I have gone through the Network-Security-Certificate configure multiple times. I have even changed the date at which the "new" certificate was to expire (in 2035). I was able to connect my Google Drive to my HP App and print that way, but it is not feasible long term. I am at a loss of what to do, and I really need my printer to print from sources other than Google Drive!!

2 REPLIES 2

‎01-03-2025 11:25 AM - edited ‎01-03-2025 11:26 AM

HP Recommended

possibly this firmware update fill fix the problem. 

It is dated Dec 2024

https://support.hp.com/us-en/drivers/swdetails/hp-officejet-9010e-all-in-one-printer-series/21001844...

 

you may have already done this but it might be worth reading

https://support.hp.com/lt-en/document/ish_7345764-7345853-16

 

 


Secure AirPrint may need to be enabled as discussed here
To bypass a problem with an expired printer certificate.

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‎01-05-2025 02:04 PM

HP Recommended

Unfortunately this did not work either - it would not let me open the download (it says "The application can't be opened. -10661". I tried the solution on the article as well. I appreciate your help though!

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